Merchandising

Plan de mercadotecnia

Marketing estratégico

El contrato de seguro

Customer de Relationship Management

administración de relaciones con los clientes

La comunicación

nuevos discursos y perspectivas

International retail marketing

a case study approach

International Retail Marketing combines a broad thematic overview of the key issues concerning international retail marketing with a series of incisive cases and examples of industry practice from markedly different sectors as fashion, food and healthcare. The authors provide an accessible and wide-ranging outline of ...

Introduction to marketing

theory and practice

'Introduction to Marketing' provides a concise introduction to the principles of marketing, offering both critical analysis and applied case studies. Combining academic credibility with an established reputation for his clear writing style, Palmer's book is ideal as a one- semester introductory title for students ...

Culture and positioninig as determinants of strategy

personality and the business organization

Strategic positioning is the assertion of an organizations personality on decisions of how and where to compete, it determines competitive position in the market place and differentiates the offering to the market. Operational positioning is an exercise in communication that concentrates on perception and image ...

Key concepts in marketing

Marketing strategy and competitive positioning

Marketing Strategy and Competitive Positioning deals with the process of developing and implementing a marketing strategy. The third edition focuses on competitive positioning at the heart of marketing strategy and includes in-depth discussion of the processes used in marketing to achieve competitive advantage. INDICE

Marketing

essential principles, new realities

ÍNDICE: 1.What is marketing? .2.The business and marketing environment.3.Ethical marketing and social responsibility. 4.Buyer behaviour. 5.Segmenting, positioning and targeting.6.Marketing research. 7.Marketing and strategy .8.Products and brands .9.Price and pricing strategies .10.Promotion part 1 ...

Ten deadly marketing sins

signs and solutions

More than just an indictment of current marketing practices, Philip Kotler#s new book is a sweeping overview of the role and function of marketing in the modern corporation. Be sure to read it." #Al Ries, coauthor, The Origin of Brands: Discover the Natural Laws ...

Arts marketing

Arts Marketing focuses on a variety of sectors within the arts and addresses the way in which marketing principles are applied within these, outlining both the similarities and the differences that occur. Relating policy to practice, this contributed text demonstrates the most effective means of ...

Electronic marketing

theory and practice for the Twenty-First Century

Written by leading players in both industry and academia, Electronic Marketing: Theory and Practice for the 21st Century provides a broad, but sound overview of this rapidly changing field. Targeted at students and practitioners who already understand basic marketing concepts, the book includes the latest ...

Diccionario LID de comunicación y marketing

Contiene los 7.000 términos más frecuentes de comunicación integral, marketing relacional, imagen corporativa, publicidad, Internet, marcas, medios, investigación, ventas y distribución. Con entradas definidas en español y traducidas al inglés norteamericano y británico. También incluye diccionario inverso del inglés al español.

Call of the mall

The author of the international bestseller Why We Buy -- praised by The New York Times as "a book that gives this underrated skill the respect it deserves" -- now takes us to the mall, a place every American has experienced and has an opinion about. Paco ...

Service strategy

management moves for customer results

Looking at issues like segmentation, measurement, loyalty and people this book provides a systematic approach to service strategy, distilled from over twelve years work with over 100 companies. The second edition is thoroughly revised, adding even more practical advice, checklists and case studies as well ...

European business & marketing

The second edition of European Business and Marketing has been fully revised to incorporate much modern thinking in Europe. It includes material on the Euro and the enlargement of the European Union and the development of global companies with a European base. European Business and ...

Marketing for tourism

The fourth edition of Marketing for Tourism provides an introduction to the general theory of marketing and its application in the various sectors of the travel and tourism industry. This leading text has been fully revised and updated to take account of recent changes within ...