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The media and the tourist imagination

converging cultures

Tourism studies and media studies both pose key issues about how we perceive the world. They raise acute questions about how we relate local knowledge and immediate experience to wider global processes, and both play a major role in creating our map of national and ...

Leisure marketing

a global perspective

Divided into nine parts, Leisure Marketing: a global perspective guides the reader through leisure and marketing concepts, the marketing mix, key issues in different sectors, topical issues (such as globalisation, marketing research and ethics, for example branding and environmental issues), and the future of leisure ...

Global tourism

Pressure on national and local governments to rapidly develop their tourism potential to meet demand and produce benefits, makes it more essential than ever to plan carefully and consider the human and environmental impacts of tourism development. That is why, as Secretary-General of the World ...

Le gouvernement des juges et la lutte contre la législation sociale aux États-Unis

l'expérience américaine du contrôle judiciaire de la constitutionnalité des lois

Le "gouvernement" des juges ne heurte-t-il pas frontalement le sacro-saint principe de la séparation des pouvoirs que notre Déclaration des droits de l'Homme et du Citoyen associe étroitement à la notion même de Constitution ? N'évoque-t-il pas une immixtion abusive des juges dans la ...

Managing organizational change

a multiple perspectives approach

Managing Organizational Change, by Palmer/Dunford/Akin, provides managers with an awareness of the issues involved in managing change, moving them beyond "one-best way" approaches and providing them with access to multiple perspectives that they can draw upon in order to enhance their success in ...

Customer service

building successful skills for the twenty-first century

CONTENTS Part ONE: THE PROFESSION CHAPTER 1 What Is Customer Service? CHAPTER 2 Contributing to the Service Culture Part TWO: SKILLS FOR SUCCESS CHAPTER 3 Positive Verbal Communication CHAPTER 4 Nonverbal Communication in Customer Service CHAPTER 5 Listening to the Customer CHAPTER 6 Customer Service ...

Corporate strategy

a resource-based approach

CORPORATE STRATEGY breaks the mold. It is a completely new course whose design has been honed over six years of teaching at the Harvard Business School. It presents, for the first time, a single consistent framework for the analysis of corporate-level strategy. Based on the ...

Strategic management of technological innovation

Strategic Management of Technology and Innovation, 1e by Melissa Schilling is the first truly comprehensive, rigorous and yet accessible text for the Technology Management course. Unlike existing books for this course, Schilling#s approach synthesizes the major research in the field, furnishing students with the ...

Strategic management

formulation,implementation, and control

Pearce and Robinson have retained high level of academic credibility and market-leading emphasis on strategic practice with this edition. This text continues to have strong support from longtime adopters and growing support in schools with a desire to provide straightforward treatment of strategic management with ...

The reshaping of Ancient Israelite history in chronicles

In a series of essays, Kalimi catalogues and categorizes the techniques by which the Israelite history in Samuel - Kings is reshaped in the biblical books of Chronicles. The chapters of this study reflect the various recurrences of historiographical and literary changes found in these parallel ...

Droit commercial

instruments de paiement et de crédit

État de Droit et crime organisé

les apports de la Convention des Nations Unies contre la criminalité transnationale organisée

En ce début de siècle, le crime organisé prospère dans l'ombre, laissant bien volontiers la couverture médiatique au terrorisme. Traite de femmes et d'enfants, trafic d'armes, de cigarettes ou de stupéfiants, et même de matières- nucléaires, tout cela sans être vu, ni ...

Arqueología española

Al publicar en la «Colección Labor» un libro de alta divulgación, José Ramón Mélida ponía el broche final a una trayectoria de casi cincuenta años dedicada a la investigación arqueológica española y llenaba el vacío, denunciado por él mismo, acerca de la falta de manuales ...

Practical financial modelling

a guide to current practice

This book is for all financial professionals whose work, to a greater or lesser degree, involves complex spreadsheets and financial models. This includes investment bankers, commercial banks, accountancy firms, property firms, public sector including local government and healthcare, PFI/PPP enterprises, financial managers and financially ...

Innovation happens elsewhere

open source as business strategy

It's a plain fact: regardless of how smart, creative, and innovative your organization is, there are more smart, creative, and innovative people outside your organization than inside. Open source offers the possibility of bringing more innovation into your business by building a creative community ...

Human resource development

strategy and tactics

Each chapter in Human Resource Development provides the reader with commentary, activities and review sections in an integrated approach. The action-oriented approach is vital for practicing managers but increasingly for postgraduate and final year undergraduates who have work experience. It is this aspect of the ...

Strategic marketing management

planning, implementation and control

This third edition of Strategic Marketing Management confirms it as the classic textbook on the subject. Its step- by- step approach provides comprehensive coverage of the five key strategic stages: * Where are we now? - Strategic and marketing analysis * Where do we want to be? - Strategic ...

The committed enterprise

making vision, values, and branding work

It is easier to describe vision and values than implement them. However this updated paperback edition of The Committed Enterprise shows how to achieve success by understanding the needs of stakeholders and maximising them. It details the Seven Best Practices for making vision and values ...

Worldwide destinations

the geography of travel and tourism

Contents The elements of travel and tourism geography: An introduction to the geography of tourism; The geography of demand for tourism; The geography of resources for tourism; Climate and tourism; The geography of transport for tourism; The regional geography of tourism: An introduction to the ...

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