Business Turnaround and Bankruptcy

Recent economic downturns has transformed the American dream of owning a business into a virtual nightmare for many American business owners who are experiencing serious financial troubles. Filled with strategies, explanations, forms, worksheets, and a comprehensive glossary of terms, The Business Turnaround and Bankruptcy Kit ...

The art of client service

54 things every advertising and marketing professional should know

This is a practical resource for advertising and marketing account executives. Writers, planners, researchers and production supervisors should benefit from the down-to-earth advice provided on the care and feeding of the advertising client. Account management is more art than science, requiring a wide-ranging arsenal of ...

No bull investing

straightforward advice to maximize your returns in any market, with any amount of money

Bernstein offers readers an approach to investing that incorporates more than just money. In order to achieve long-term financial success, investors must evaluate what is important to them and what steps they must take to get where they want to be. In a reader-friendly style ...

Radical change, radical results

7 actions to become the force for change in your organization

This publication looks at the problem of getting people to move rapidly and gracefully through the constant changes required to keep a business competitive. It looks at making the right choices to facilitate this. Focusing on the impact of day-to-day habits and taking mutual responsibility ...

You need to be a little crazy

the truth about starting and growing your business

Seasoned Entrepreneur Barry Moltz Offers Straight Talk about Starting and Growing Your Business#and Why You Need to Be a Little Crazy to Do It In his new book You Need to Be a Little Crazy: The Truth About Starting and Growing Your Business, serial ...

The relationship advantage

become a trusted advisor and create clients for life

Creating a Culture of PartnershipBy Creating a Consultative Culture Focused on Building Partnerships, Sales Organizations Can Become Extraordinarily Effective at Finding, Winning, and Keeping Highly- Profitable Customers In their new book, The Relationship Advantage: Become a Trusted Advisor and Create Clients for Life, consulting experts ...

Why services stinks

...and exactly what to do about it!

Packed with carefully validated research and engaging examples of best and worst practices, this text is a one-stop customer service guidebook. Managers and service providers should learn how to upgrade their overall service attitude and standard practices. Gross profiles superb server- customer relationships to teach ...

Steps to small business start-up

everything you need to know to turn your idea into a successful business

Now in it#s fifth edition, Steps to Small Business Start-Up shows readers how to get started, find a business, secure a license, set up shop, manage your financial resources, and promote your business.