Libros de

Service management

strategy and leadership in service business

In the world of industry and management producing 'intangible products' poses unique challenges. This book provides a comprehensive framework on these unique management issues and looks into the special characteristics of services and conditions necessary for success in the management of service organizations This classic ...

The boarg game

a director's companion for winning in business

The corporate board game is complex and fraught with dangers for the unwary. In this anecdotal but practical handbook for life at the top of the corporate tree, Peter Waine distils his many years of experience into a biting expose of how company decisions are ...

Managing project risk and uncertainty

a constructively simple approach to decision making

This title confidently puts forward a practical, new approach to decision making in an uncertain business world. Many variables are accounted for and the authors are innovative in integrating previous types of decision-making approaches with a more fluid, and therefore realistic model that can be ...

The boundaryless organization

breaking the chains of organizational structure

In 1995 The Boundaryless Organization showed companies how to sweep away the artificial obstacles-such as hierarchy, turf, and geography-that get in the way of outstanding business performance. Now, in this completely revised edition of their groundbreaking work, management experts Ron Ashkenas, Dave Ulrich, Todd Jick ...

Emiliano Aguirre

obra selecta (1957-2003)

Segundo ejemplar de la Colección Zona Arqueológica. Obra Selecta de Emiliano Aguirre (1957-2003). Consta de una selección de los mejores trabajos publicados por dicho autor.

Marcas de agua en documentos de los archivos de Galicia

Siglo XIX

The one to one manager

real-world lessons in customer relationship management

In The One to One Manager, visionary authors Don Peppers and Martha Rogers, Ph.D., go behind the scenes to report on the challenges and solutions discovered by managers leading 1 to 1 efforts at organizations such as Xerox, General Electric, Oracle, First Union, Hewlett-Packard ...

The Law waiver

variation and estoppel

Commercial law and practice are riddled with examples of the parties formally and informally altering the bargains into which they have entered. The means by which alteration occurs are contained within the doctrines of waiver, variation, and estoppel. This book provides definitions of these notoriously ...

Ruta del Califato

de Córdoba a Granada: itinerario cultural europeo

Isaac Albéniz

retrato de un romántico

Patents, citations, and innovations

a window of the knowledge economy

Experimental economics

how we can build better financial markets

In a little more than thirty years, the field of experimental economics has gone from obscurity to international recognition with the presentation of the 2002 Nobel Prize in Economics to Vernon L. Smith, who took a classroom exercise he saw as a Harvard graduate student ...

Markets, mobs and mayhem

a modern look at the madness of crowds

In this tour through cultural, global, economic and business history, Robert Menschel explores the phenomenon of crowd psychology and its effect on business and culture.

Pitch yourself

stand Out from the CV Crowd with a Personal Elevator Pitch

Reforma o Revolución

Social Security reform in advanced countries

evaluating pension finance

Droits des femmes et bioéthique

Cultivating communities of practice

a guide to managing knowledge

Leveraging communities of practice for strategic advantage

Enciclopedia del Románico en Castilla y León

Burgos