New strategies for reputation management

gaining control of issues, crises and corporate social responsabbility

"New Strategies For Reputation Management" shows you how to take the initiative in strategically managing your business' reputation. Author Andrew Griffin shows that standard thinking on reputation management is often inadequate for today's information age, and reveals a host of new and robust techniques ...

Performance management

key strategies and practical guidelines

Managing staff performance is an effective mechanism for developing both staff and organizational growth. By clarifying an organization's objectives, translating these into clear individual goals, and reviewing these goals regularly, performance management provides a well-structured and effective management tool. In this fully revised new ...

Start up and run your own business

the first steps, funding and going for growth

Setting up a business has never been more popular - there are currently over 400, 000 business start-ups in the UK per year, but it can be a daunting prospect. There are also 300, 000 small business failures per year so to avoid becoming one of ...

The winning investment habits of Warren Buffett and George Soros

what you can learn from the world's richest investors

Warren Buffett and George Soros both started with nothing - and made billion dollar fortunes solely by investing. But their careers seem as opposite as night and day. Buffett buys bargain-priced stocks and businesses for cash. Soros is renowned for his highly-leveraged, quick- footed bets in ...

Cheap

the real cost of the global trend for bargains, discounts and consumer choice

In most developed countries, in almost every trade sector, prices have dropped considerably over the last 10 years. In some cases by well over 20 per cent. And the choice of goods on offer is mind-boggling. So much, costing so little. Wonderful, we say. This ...

Selling to win

"Fantastic read, the results speak volumes." - Steve Bennett, Jungle.com. "Selling to Win" has established itself as one of the world's best-selling books on selling skills. The power of Denny's simple message has helped many thousands of salespeople become high flyers. In a ...

The strategic planning workbook

"The Strategic Planning Workbook" is a practical guide that any manager can pick up and immediately use to implement a strategic plan. Now in its second edition, it has been fully updated and includes new material on crafting mission, vision and value. It continues to ...

Monopoly rules

how to find, capture and control the world's most lucrative markets in any business

""Monopoly Rules" provides a really useful framework for sorting strategies that work from those that don't. It is exactly how successful entrepreneurs' minds work." - Alfred R. Berkeley, former president, The NASDAQ Stock Market. Milind Lele shows how to succeed in business by learning the ...

The handbook of model job descriptions

Job descriptions are essential for recruitment, job evaluation, performance appraisal, training and development, and in grievance and disciplinary cases. This handbook is the most comprehensive and up-to- date resource available to help managers to construct individualised job descriptions. It also gives helpful advice on how ...

Redefining the french Republic

This book investigates continuity and change in contemporary French politics, society, and culture. It: asks whether France will be able to resist the pressure from supra-national and global forces to change, or whether it will be able to retain a distinct French characteristic; examines the ...

International mobility in the military orders (twelfth to fifteenth centuries)

travelling on Christ's business

International Mobility is an anthology of essays by an international team of experts on the travels of the brothers of the international military religious orders: the Templars, Hospitallers, Teutonic Knights and others, during the Middle Ages. The military orders, particularly the Templars and Hospitallers, depended ...

Sex, leadership and Rock'n'Roll

leadership lessons from the Academy of Rock

At last, a book that cuts through the jargon of leadership and personal development. It offers a real world source of inspiration and provocation in areas such as: creativity, innovation, relationships, motivation, leadership, high performance, learning, and reinvention. The unique approach springs from the mix ...

The 21 irrefutable laws of leadership

follow them and people will follow you

Table of Contents: The law of the lid the law of influence the law of process thelaw of navigation the law of E.F. Hutton the law of solid ground the law of respect the law of intuition the law of magnetism the law of ...

Corporate investment opportunities in the new Europe

Now that Cyprus, Malta and eight new countries from East and Central Europe have successfully joined the EU, their European neighbours and business partners in the rest of the world are watching closely to see what sustainable investment opportunities may develop. This new title looks ...

Global account management

a complete action kit of tools and techniques for managing big customers in a shrinking world

The aim of the book is to highlight the significant challenges of Global Account Management and to guide the reader through the process of decisions and actions required to make it a success. "Global Account Management" explores topics such as the critical success factors; understanding ...

Guerrilla marketing research

marketing research techniques that can help any business make more money

"Guerilla Marketing Research" destroys the myth that only big companies can afford marketing research. This addition to the "Guerilla Marketing" series of books focuses on why small and mid-sized businesses can benefit from conducting focus groups and surveys - and how they can do it for ...

Organise yoursel

Nowadays most people complain that there are not enough hours in the day to manage increasing workloads. Working longer hours also leads to tiredness, lack of leisure time and unhealthy levels of stress. This has a knock-on effect on the standard of work and results ...

Understanding brands

Good brand management is the route to getting a brand to work harder, make its proper mark and achieve success. Any brand, new or old, must be managed, nurtured, exploited and, when necessary, changed. "Understanding Brands" is for those who know that brand management is ...

Dirty deaking

the untold truth about global money laundering, international crime and terrorism

Highly organised gangs, from the Italian Mafia to the Japanese Yakuza, infiltrate every corner of the globe: and money laundering is at the heart of their business. "Dirty Dealing" exposes the awesome scale and scope of global money laundering and its filtration into the world ...

Brand rejuvenation

how to protect, strenghthen & add value to your brand ti prevent in from ageing

The potential power of a brand is phenomenal, yet at some point in their lives, all brands begin to look old or lose their potency. Some are usurped by younger brands more in tune with the zeitgeist; others just grow tired or wear themselves out ...

Successful presentation skills

Effective communication is essential for business success. From training new employees to building a rapport with potential clients, the ability to deliver information, whilst achieving maximum impact, is a skill that all business people need, yet many find difficult to master. This fully revised edition ...

Retailization

brand survival in the age of retailer power

In perhaps the most creative and authoritative book on selling brands ever written, international business experts, Keith Lincoln, Anthony Aconis and Lars Thomassen, reveal how the world's most successful brands sell themselves to today's increasingly demanding shoppers and retailers. As the world of ...