Logotipo librería Marcial Pons
Lean service

Lean service
Certification manual

  • ISBN: 9788417903282
  • Editorial: Marge Books
  • Lugar de la edición: Barcelona. España
  • Colección: Gestiona
  • Encuadernación: Rústica
  • Medidas: 24 cm
  • Nº Pág.: 342
  • Idiomas: Inglés

Papel: Rústica
28,00 €
Stock en librerías. Envío en 24/48 horas

Resumen

We know that the services provided by any industry have increased costs between 30% and 80% due to different “wastes” in several of their processes. By leveraging Lean tools, Lean Service is designed to create a quicker and more efficient process that results in high-quality services and improved productivity.

Some of the benefits are:
• Significant improvement in the quality of the services provided by a company.
• Significant reduction in the time spent on service activities.
• Significant reduction in the cost of providing services.
• Increased competitiveness and profitability.

Resumen

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