- ISBN: 9788417903282
- Editorial: Marge Books
- Fecha de la edición: 2020
- Lugar de la edición: Barcelona. España
- Colección: Gestiona
- Encuadernación: Rústica
- Medidas: 24 cm
- Nº Pág.: 342
- Idiomas: Inglés
We know that the services provided by any industry have increased costs between 30% and 80% due to different “wastes” in several of their processes. By leveraging Lean tools, Lean Service is designed to create a quicker and more efficient process that results in high-quality services and improved productivity.
Some of the benefits are:
• Significant improvement in the quality of the services provided by a company.
• Significant reduction in the time spent on service activities.
• Significant reduction in the cost of providing services.
• Increased competitiveness and profitability.