Most organizations see effective teamwork as essential to their success, but find that the reality of working in teams presents many practical difficulties. This text, based on rigorous research evidence, provides all the tools necessary to help teams overcome these difficulties, including case studies, discussion questions, exercises and questionnaires. Drawing on the latest psychological research, "Effective Teamwork" examines the factors which affect team functioning both positively and negatively. For the second edition, the text has been updated to include: new chapters on creating teams and conflicts in teams; new sections on introducing teamwork, on virtual team working and team working across national boundaries, on emotions in teams, and on trust within and between teams; and more material on team leadership, on the sorts of tasks that are best done by teams, and on the relationship between working in teams and mental health. ÍNDICE: 1. Do Teams Work?: Key Learning Points Why Work In Teams? The Paradox Of Teamwork What Is A Team? What Do Teams Do? How Can We Build Effective Teams? Exercise 2: Measuring The Effectiveness Of Your Team's Performance Conclusions Key Revision Points Further Reading. 2. Creating Teams: Key Learning Points The Stages Of Team Development Personality And Ability Teamwork Skills Exercise 3: Knowledge, Skills And Attitudes For Teamwork Diversity Of Team Members Implications Of Diversity Key Revision Points Further Reading. 3. Leading Teams: Key Learning Points The Three Team Leadership Tasks The Three Elements Of Leading Teams Leading A Team Managing A Team Coaching A Team Trip Wires For Team Leaders Developing Team Leadership Skills Self-Managing Or Self-Leading Work Teams Key Revision Points Further Reading. 4. Team Building: Key Learning Points Types Of Team Building Interventions Team Start-Up Regular Formal Reviews Addressing Known Task Related Problems Identifying What The Problems Are Social Process Intervention Exercise 3: Sat