An updated and revised edition of this primary text for students studying human resources management (undergraduate and postgraduate) as well as students of the Chartered Institute of Personnel and Development (CIPD) diploma. This edition contains a number of additions and revisions, including new information on e-learning, facilitating change and talent management. Chapters on the following subjects have been either wholly replaced or substantially revised in light of new concepts of good practice, the experience of the author as a practitioner and the outcomes of research: HRM - characteristics, impact and context; HRM - development and issues; role of HR function; role of the HR practitioner; strategic human resource management; competency-based HRM; how people learn; the delivery of learning and training; reward management fundamentals; job evaluation; grade and pay structures; involvement and participation.