The book

a history of the Bible

Making sense of the organization

Ruta de los Nazaríes

de Navas de Tolosa a Jaén y Granada: itinerario cultural europeo

One to one, B2B

customer develpment strategies for the business to business world

Don Peppers and Martha Rogers pioneered the one to one customer movement that has swept corporate America, their books have sold more than 400,000 copies. In 'One to One B2B', they laser in on the challenges and opportunities involved in implementing a one to ...

The Six Sigma revolution

how General Electric and others turned process into profits

Applying this revolutionary management strategy to drive positive change in an organization Currently exploding onto the American business scene, the Six Sigma methodology fuels improved effectiveness and efficiency in an organization; according to General Electric's Jack Welch, it's the "most important initiative [they ...

Making six sigma last

managing the balance between cultural and technical change

"Making Six Sigma Last is the most practical and helpful resource that I have seen on this subject. George's charisma and charm spill over into this interesting and entertaining book. Using one of George's many analogies, 'this is an upper-deck shot,' and combined ...

Managing the unexpected

assuring high performance in an age of complexity

High reliability organizations (HROs) such as ER units in hospitals or firefighting units are designed to perform efficiently under extreme stress and pressure. Using HROs as the model for the 21st century organization, Karl Weick and Kathleen Sutcliffe show readers how to respond to unexpected ...

Making the invisible visible

how companies win with the right information, people and IT

This book presents a new way of seeing the business value of information, people and IT as well as a way of measuring and managing these capabilities in order to improve business performance. Packed with real-world examples, the book presents the best and worst practices ...

Dictionary of christian biography

Dictionary of religious Orders

Archaeological encyclopedia of the Holy Land

Las doce en punto y sereno

historia, avatares y anécdotas de los serenos de Madrid

Se trata de una obra que desvela de qué manera surgieron los serenos, por que avatares tuvieron que pasar y qué cometidos tan originales se vieron obligados a llevar a cabo. Sus páginas están salpicadas de múltiples anécdotas y situaciones tan dispares que divertirán al ...

Organización industrial para la estrategia empresarial

El estudio de la estrategia de las empresas ha ido evolucionando. La que alguna vez fuera una disciplina que carecía de bases analíticas sólidas y que sólo se fundaba en la indagación de la experiencia, en la intuición y en algunas generalizaciones obtenidas de análisis ...

La chevalerie dans la couronne de Castille du XIe au XVe siècle

La chevalerie reste une référence historique pour l'Europe. L'auréole épique et légendaire du chevalier masque et trouble une réalité complexe qui varie avec le temps et l'espace, avec le contexte politique, socio- économique et culturel entre le XIème et le XVème siècle ...

Digital preservation and metadata

history, theory, practice

This book addresses critical issues of preservation, giving you everything you need to effectively protect your resources--from problems of obsolescence, to responsibilities, methods of preservation, cost, and metadata formats.

Speaking your mind

oral presentation and seminar skills

Edited by Rebecca Stott, Tory Young and Cordelia Bryan. Table of contents: 1. Conversations and Seminars 2. Introduction to Rhetoric and Argument 3. Shakespeare and Renaissance Rhetoric 4. Everyday Rhetorics 5. Making your Case 6. Presenting your Case. Appendix 1: Sample Criteria Sheet for Peer ...

La transmisión de empresa y las relaciones laborales

un estudio comparado de los ordenamientos comunitario y nacional

La España de los Austrias

(1516-1700)

Bartolomé Bennassar, el gran historiador de los Siglos de Oro, nos ofrece en este libro una visión «distinta» de la historia española de los siglos XVI y XVII, de la época del apogeo y la decadencia del imperio de los Austrias. La suya es una ...

Colectânea de Legislação de Consumo

Problemas Actuais de Direito Público Angolano

Contributos para a sua Compreensão

Resultante de uma compilação de textos produzidos pelo autor nos anos mais recentes da sua actividade pedagógica e científica em Angola e Portugal, Problemas Actuais do Direito Público Angolano constitui, segundo o prefaciador da obra, Jorge Bacelar Gouveia, uma edição ...