Planning and implementing electronic records management

Many organizations are moving away from managing records and information in paper form to setting up electronic records management systems. There is a range of reasons for this: economic considerations may be the driver for change, or government policy intiatives may be coming into play ...

Understanding data and information systems for recordkeeping

Content management systems, data warehouses, relational databases - the ways an institution can organize and store its information are changing rapidly, and it can be difficult to make sense of the myriad options. This timely book is a comprehensive guide to the new technologies that can ...

Delivering the best start

a guide to early years libraries

There is no doubt that reading with young children is important, and libraries are uniquely placed to support the development of literacy skills in pre-school children. This book is a pioneering practical guide for library and information professionals involved in strategically planning or delivering services ...

Digital copyright

Digital copyright is still a relatively new field, and is a potential minefield for information professionals. This book examines how copyright applies in the electronic environment. It asks whether digital content is treated differently than hard-copy material, and if so how. The second edition, now ...

Information rights in practice

the non-legal professional's guide

Overstretched professionals in every public authority are grappling with the chalk face implications of a raft of legislation relating to information use. This is the first book to offer a single point of reference and advice, which can be understood by the non-legal professional. The ...

Implementing RFID in libraries

The advantage of radio frequency identification (RFID) over other technologies used in libraries is usually seen to be its ability to combine the functions of the barcode (as a unique item identifier) and the security tag (able to indicate that an item is being removed ...

Digital convergence

libraries of the future

Rae Earnshaw is Pro Vice-Chancellor (Strategic Systems Development) and Professor of Electronic Imaging and Media Communications at the University of Bradford, and John A. Vince is formerly Professor of Digital Media at Bournemouth University, editors. The digital revolution and the convergence of media, information technology ...

Knowledge and information management

the DNA of success

Since publication of the author's influential "Competing with Knowledge" in 2001, not only have there been significant developments in the knowledge management (KM) field, but public and private organizations have been transformed by the universal adaptation of ICT, which has taken information management (IM ...

Making search work

implementing, Web, intranet and enterprise search

In all organizations, the value and volume of unstructured information is significantly greater than that of structured data. Organizations rely on folder structures and information architecture to locate information on shared drives and intranets, but become overwhelmed by the amount of new content. They need ...

Organizing information

from the shelf to the Web

Tomorrow's LIS professionals will have to be conversant with all the tools and techniques for organizing information in different domains - from the library's shelves to the web and digital libraries. This core text covers the organization of the entire spectrum of information, and ...

Evaluating the integrity of the information sources you use

Erroneous and misleading information are not new and pre-date the internet era. As well as political, religious and ideological bias, errors occur that are perpetuated without question. In 1969 it was reported that Linda McCartney nee Eastman was part of the Eastman Kodak photographic empire ...

The public library

Public Libraries have changed beyond anyone's predictions in the past ten years and are at a vital stage in their historical development. This timely book is the first stand-alone text to examine the role and services of the UK public library in the 21st ...

Managing stress and conflict in libraries

We now know that stress in the workplace is costing the UK, Europe and the rest of the world an immense amount of time off work. Pressure is part and parcel of all work and helps to keep us motivated. But excessive pressure can lead ...

Counter cultures

reshaping libraries

Libraries must deliver on the frontier of customer driven services to keep relevant to 21st century needs. In the process many are developing unique and distinctive cultures that are often brand-built, and that have achieved considerable success. Based on a set of interviews with senior ...

The virtual reference handbook

interview and information delivery techniques for the chat and e-mail environments

Instant messaging, e-mail, and chat reference are already here, but, have you adapted your traditional reference interview and information provision skills to these new formats? Diane K. Kovacs has assembled this handbook to help reference librarians develop the communication skills and resources they need to ...

The reference librarian's guide to mastering Internet searching

Reference librarians need above all else to be aware of all the possible access routes to information that may lead to a value-added answer for their user. To do this they need to find a way through the complexity of the ever-increasing range of tools ...

Building your portfolio

the CILIP guide

This 'how to' guide provides practical and clear advice on producing a successful portfolio. Set out in a user-friendly format, and covering each element of a portfolio, this guide is jam-packed with examples, useful hints and tips, templates, case studies and personal contributions from successful ...

How to use web 2.0 in your library

The Web 2.0 and social software explosion has the capability to transform the online profile of libraries and help reach out to tech- savvie young users to whom the library may be invisible. Libraries can now easily collaborate and create online communities, as well ...

The virtual reference desk

Creating a reference future

Online chat, text messaging, RSS feeds - we never imagined that these technologies would impact on information services in the ways they have, and we can only begin to imagine the greater changes that tomorrow will bring in the world of the virtual reference library. This ...

Evvaluating the impact of your library

All types of libraries and information services have traditionally collected a range of performance information about service efficiency. What has recently become a challenge for library and information managers is how to obtain information about the effectiveness of services and how to assess the impact ...

Reference and information services in the 21st century

an introduction

Reference and Information Services in the 21st Century is the most current introduction to reference work available. Part One covers the essentials # selecting and evaluating material, interviewing enquirers, instructing users, and assessing services. The authors effectively synthesize the growing need for electronic resources with the ...

Preservation management

for libraries, archives and museums

Memory institutions such as libraries, archives, galleries and museums all share pressing concerns about preserving heritage, whether in the form of material and documentary cultural artefacts in collections, or in the form of new digitally born material. Recent incidents of natural disaster and cultural genocide ...