The hostage at the table
how leaders can overcome conflict, influence others, and raise performance
- ISBN: 9780787983840
- Editorial: John Wiley & Sons Limited
- Fecha de la edición: 2006
- Lugar de la edición: San Francisco. Estados Unidos de Norteamérica
- Colección: Books in warren bennis signature series
- Encuadernación: Cartoné
- Medidas: 23 cm
- Nº Pág.: 250
- Idiomas: Inglés
George Kohlrieser - an international leadership professor, consultant, and veteran hostage negotiator - explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems, and he shows how business leaders in particular can develop and access the skills they need to create trust and a positive mind-set in their companies.