Solving public problems
a practical guide to fix our government and change our world
- ISBN: 9780300230154
- Editorial: Yale University Press
- Fecha de la edición: 2021
- Lugar de la edición: New Haven. Estados Unidos de Norteamérica
- Encuadernación: Cartoné
- Medidas: 24 cm
- Nº Pág.: 434
- Idiomas: Inglés
The challenges societies face today, from inequality to climate change to systemic racism, cannot be solved with yesterday’s toolkit. Solving Public Problems shows how readers can take advantage of digital technology, data, and the collective wisdom of our communities to design and deliver powerful solutions to contemporary problems.
Offering a radical rethinking of the role of the public servant and the skills of the public workforce, this book is about the vast gap between failing public institutions and the huge number of public entrepreneurs doing extraordinary things—and how to close that gap.
Drawing on lessons learned from decades of advising global leaders and from original interviews and surveys of thousands of public problem solvers, Beth Simone Noveck provides a practical guide for public servants, community leaders, students, and activists to become more effective, equitable, and inclusive leaders and repair our troubled, twenty-first-century world.
1 Public Problem Solving and the New Public Entrepreneur
2 The Politics of Problem Solving and the Crisis of Trust
3 From Idea to Implementation
4 Defining a Public Problem
5 HumanCentered Design or Understanding Problems with Help from People
6 Understanding Problems Using Data
7 Crowdsourcing Collaboration and Codesign
8 Fast Field Scanning
9 Implementing Solutions with Partners
10 Evaluation and Evolution
11 Doing Differently Learning Differently
12 Training the Next Generation of Leaders and Problem Solvers