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 How to manage people

How to manage people
fast, effective management skills that really get results

  • ISBN: 9781398621206
  • Editorial: Kogan Page Ltd.
  • Lugar de la edición: London. Reino Unido
  • Colección: Creating Success
  • Encuadernación: Rústica
  • Medidas: 22 cm
  • Nº Pág.: 227
  • Idiomas: Inglés

Papel: Rústica
17,73 €
Stock en librería. Envío en 24/48 horas

Resumen

Bestselling author Michael Armstrong provides valuable insight into the skills required to be an effective manager, helping you get the best from your staff through motivation, reward and leadership.

This fully updated 6th edition now features even more practical exercises, useful templates, and top tips, alongside advice on managing virtual teams, enhancing employee engagement and managing conflict. Essential reading for anyone who wants to get the best from their teams, How to Manage People distils the essence of good management into one handy, easy-to-use book.

Section - PART 1: Managing people;
Chapter - 01: Getting things done through people: The manager’s role;
Chapter - 02: Managing people for the first time;
Chapter - 03: Treating people right;
Chapter - 04: Working with HR;
Section - PART 2: Getting work done through people;
Chapter - 05: Organizing;
Chapter - 06: Defining roles;
Chapter - 07: Communicating;
Chapter - 08: Delegating;
Chapter - 09: Managing hybrid workers;
Chapter - 10: Managing change;
Section - PART 3: Leading, motivating and engaging people and teams;
Chapter - 11: Leadership;
Chapter - 12: Motivating people;
Chapter - 13: Enhancing engagement;
Section - PART 4: People management activities;
Chapter - 14: Recruitment and selection;
Chapter - 15: Developing people;
Chapter - 16: Managing individual performance;
Chapter - 17: Managing team performance;
Chapter - 18: Managing reward;
Section - PART 5: Handling people problems and issues;
Chapter - 19: Approaches to handling people problems;
Chapter - 20: Dealing with disciplinary problems;
Chapter - 21: Dealing with individual performance problems;
Chapter - 22: Dealing with negative behaviour;
Chapter - 23: Dealing with absenteeism and timekeeping issues;
Chapter - 24: Handling challenging conversations;
Chapter - 25: Giving bad news;
Chapter - 26: Managing bias;
Chapter - 27: Dealing with bullying and harassment;
Chapter - 28: Managing conflict;
Chapter - 29: Appendix: Notes on exercises;

Resumen

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