Featuring case studies and practitioner perspectives, this is an accessible textbook that combines theoretical backgrounds and starting points with practice-oriented guidelines and advice on the best methods for bringing these ideas to the challenges of everyday health care management. The topics covered include: patient care information systems; integrating quality improvement; information strategy; and implementing information systems. INDICE 1. Introduction 2. Brit Winthereik Waiting for Godot: Episodes from the History of Patient Records 3. Health care work and Patient Care Information Systems 4. The Contextual Nature of Information 5. Ce Bergen Meeting the Challenge: Integrating Quality Improvement and Patient Care Information Systems 6. Enrico Coiera Designing Interactions Part II - Information Strategy, Implementation and Evaluation 7. Bert Huisman Information Strategy: an Introduction 8. Ce Bergen Developing the Information Strategy 9. Implementing Information Systems in Health Care Organizations: Myths and Challenges 10. Ce Bergen Project Management of Innovative PCIS Implementations in Healthcare 11. Arjen Stoop, Heather Heathfield and Marleen de Mul Evaluation of Patient Care Information Systems: Theory and Practice