Libros de

The new estrategic management

organization, competition, and competence

Building on the fundamental tenets of competence-based strategic management, The New Strategic Management clearly defines a new conceptual foundation for strategic thinking and action. Authors Ron Sanchez and Aime Heene offer a clear framework that incorporates the essential features of traditional strategy analysis within the ...

Auditing for managers

the ultimate risk management tool

At a time when many organizations are cutting their internal auditing departments, it's imperative that every manager understands the fundamentals of internal audits. This book is designed as a corporate resource to help managers and their teams set standards for self- auditing, risk management ...

The essential handbook of internal auditing

The Essential Handbook of Internal Auditing is a condensed version of the second edition of the highly successful #Internal Auditing Handbook#. It shows the reader how to understand the audit context and how this context fits into the wider corporate agenda. The new context is ...

Informe Comunidades Autónomas 2004

El informe de las Comunidades Autónomas 2004 resume todas las normas y actos institucionales de las diecisiete Comunidades Autónomas producidos durante el año, así como las normas del Estado y de la Comunidad Europea de interés autonómico, y las sentencias del Tribunal Constitucional y del ...

Managing innovation

integrating technological, market and organiztional change

Managing Innovation provides readers with the knowledge to understand, and the skills to manage, innovation at the operational and strategic levels. Specifically, it integrates the management of market, organizational and technological change to improve the competitiveness of firms and effectiveness of other organizations. The management ...

The small business bible

everything you need to know to succeed in your small business

Whether you re a novice entrepreneur or a seasoned pro, The Small Business Bible is a comprehensive, easy-to-read, A-to-Z library of everything you might need to know. Not only does it teach new entrepreneurs what works and what doesn t#giving them scores of tips ...

The Nordstrom way to customer service excellence

handbook for implementing great service in your organization

First published in 1995, The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the #Nordstrom# of your industry. Designed for customer service managers and trainers, as well as ...

Darfur

the ambiguous genocide

In mid-2004 the Darfur crisis in Western Sudan forced itself on to the centre stage of world affairs. A formerly obscure 'tribal conflict' in the heart of Africa has escalated into what could be the first genocide of the twenty-first century. Its characteristics - Arabism, Islamism ...

Archieving fair value

how companies can better manage their relationships with investors

The single biggest preoccupation of senior management of any listed company is its institutional investors. CEOs and CFOs on average spend around 40% of their time dealing with this group, and the implicit goal of most management teams is to maximise share price. Yet the ...

Evolution and the Common Law

This book offers a radical challenge to all existing accounts of the common law's development. Contrary to received jurisprudential wisdom, it maintains there is no grand theory which will explain satisfactorily the dynamic interactions of change and stability in the common law's history ...

The essentials of teamworking

international perspectives

The team, rather than the individual, is increasingly seen as the building block of organizations and a key source of competitive advantage. Despite this, not enough is understood about how to build successful teams in modern organizations. The Essentials of Teamworking broadens this understanding by ...

Dynamic enterprise architecture

how to make it work

This book presents an approach to enterprise architecture, which enables corporations to achieve their business objectives faster. Focusing on the governance of IT in the organization, it provides tangible tools, advice and strategies for implementing and designing the architectural process within a corporation that will ...

Governance in the extended enterprise

bridging business and IT strategies

Discover how to implement an effective IT governance structure for the long-term success of an extended enterprise IT is no longer an enabler of corporate strategy, it is now the key element of corporate strategy. Governance of the Extended Enterprise explores how some of the ...

The Law and policy of the World Trade Organization

text, cases and materials

This is primarily a textbook for graduate and upper-level undergraduate students of law. However, practising lawyers and policy-makers who are looking for an introduction to WTO law will also find it invaluable. The book covers both the institutional and substantive law of the WTO. While ...

The 'war of terror' and the framework of international Law

The acts of lawlessness committed on September 11, 2001 were followed by a #war on terror#. This book sets out the essential features of the international legal framework against which the #9/11# attacks and the lawfulness of measures taken in response thereto fall to ...

The essentials of the new workplace

a guide to the human impact of modern working practices

The original hardback edition of The New Workplace examined modern business terms such as total quality management, just-in-time production, e-business, lean manufacturing and teleworking. It explored what these terms really mean and what effect they have in practice - especially their impact on productivity and performance ...

The politics of judicial co-operation in the EU

sunday trading, equal treatment and good faith

The European legal order is largely based on judicial co-operation between the European Court of Justice and the national courts. Three case studies on Sunday trading, on equal treatment of men and women and on good faith in contract law reveal that national courts and ...

The definitive handbook of business continuity management

Hiles and Barnes provide comprehensive conceptual and practical guidance for managers and businesses who want to establish a strategy for protecting their organization from disruption and disaster.

Seven summits of success

When Rebecca Stephens first formed her goal of climbing Everest she was a young journalist with hardly any climbing experience, but with a strong vision and limitless determination to achieve her dream. It was a highly ambitious goal for such an inexperienced climber. Yet only ...

The economics of Mobile Telecommunications