How to improve your communication skills
how to build trust, be heard and communicate with confidence
- ISBN: 9781398621121
- Editorial: Kogan Page Ltd.
- Fecha de la edición: 2025
- Lugar de la edición: London. Reino Unido
- Colección: Creating Success
- Encuadernación: Rústica
- Medidas: 22 cm
- Nº Pág.: 205
- Idiomas: Inglés
Better communication skills will have a direct impact on your career development. Improve Your Communication Skills is your practical guide to effective communication in business.
This fully updated 7th edition now features a handy self-assessment tool to help you profile your own preferred communication style, even more practical exercises, useful checklists and top tips, as well as content on influencing others and managing difficult conversations. This book provides vital guidance on improving your conversations, building rapport, giving effective presentations, writing excellent reports and networking successfully. With the help of Improve Your Communication Skills, you will be able to get your message across - every time.
Chapter - 01: What is communication?
Section - 02: What’s your communication style?
Section - 03: Seven ways to improve your conversations
Section - 04: The skills of enquiry
Section - 05: The skills of persuasion
Section - 06: Tough conversations
Section - 07: Making a presentation
Section - 08: Putting it in writing
Section - 09: Networked – The new conversation