Teoría y estructura de las relaciones públicas

Relaciones públicas

ataque integral: consiga que todos hablen de usted, de su negocio y de su producto

Curso superior de comunicación y protocolo

Sales management

analysis and decision making

Market research in the Internet Age

leveraging the Internet for market

The market research industry is undergoing momentous change as it begins to leverage the possibilities created by the Internet. This book provides an analysis of the industry's direction. It looks through an integrative framework to define the future of the industry

Value-based marketing for bottom-line sucess

5 steps to creating customer value

This volume provides a five-step model for creating and managing a value delivery marketing system within an organization. It contains the tools and strategies for identifying customer values, executing a value- based marketing strategy, and then analyzing the results including ROI

Cómo mejorar su servicio al cliente

Marketing directo

Las 99 respuestas clave

The complete independent movie marketing handbook

promote, distribute and sell your film or video

Looking at every stage of the movie marketing process, this is a complete guide for independent filmmakers on how to find distribution and audiences for movies and videos. It gives practical, real-world examples on how to promote, distribute and sell film and video productions. From ...

Strategic marketing planning

Strategic Marketing Planning concentrates on the critical 'planning' aspects that are of vital importance to practitioners and students alike. It has a clear structure that offers a digest of the five principal dimensions of the strategic marketing planning process. -Leading authors in this sector, Wilson ...

Marketing insights from A to Z

80 concepts every manager needs to know

Indispensable recorrido por todos los conceptos fundamentales del marketing, de la mano de la más reconocida figura internacional en el campo de los estudios de marketing, Philip Kotler... The most renowned figure in the world of marketing offers the new rules to the game for ...

Marketing research

an applied orientation

For upper-level undergraduate and MBA courses in Marketing Research and Marketing Data Analysis. This international leader in graduate marketing research texts presents a comprehensive look at both the principles and practices of marketing research with balanced coverage of qualitative and quantitative material. Written from a ...

Saque el máximo provecho de las ferias

Todo lo que debe conocer para planificarlas y organizarlas de forma óptima

Managing high-tech services using a CRM strategy

50 grandes ideas para fidelizar a sus clientes

Consumer behavior

For undergraduate or first year MBA students. This revision of a classic text retains the strong empirical and market segmentation approach that has set the standard for consumer behavior study through 7 editions. This new edition focuses on how the Internet has changed the way ...

CRM a través de Internet

cómo identificar, atraer, atender y retener a los clientes con ayuda de Internet

Stephan Schiffman's telesales

America's .1 corporate sales trainer shows you how to boost your phone sales

Las preguntas que hacen vender

No pierda el tiempo vendiendo

159 propuestas para vender más a través de la mejora de la eficacia y la gestión del tiempo