Jackpot!

Harrah's winning secrets for customer loyalty

Managing change and transition

Dealing with change and crisis is difficult in any business environment, let alone one as turbulent as managers face today. Managing change and transition offers comprehensive advice and tools for controlling stress levels and sharing information during transition. Packed with timely answers, this is an ...

Transformar la cuenta de resultados

gestión de la última línea con cifras reales

The theory of search games and rendezvous

Search Theory is one of the classic methodological disciplines in operations research and applied mathematics. It deals with the problem faced by a searcher who wishes to minimize the time required to find a hidden object. Traditionally, the target of the search is assigned to ...

Industrial excellence

management quality in manufacturing

The many facets of leadership

What will it take to lead your organization into the future? "Simply" the ability to simultaneously promote speed, innovation, and non-stop learning... to handle unprecedented complexity and ambiguity... to inspire everyone around you... and to develop a new generation of leaders with the flexibility and ...

La gestión del cambio

En esta obra, un selecto grupo de expertos españoles analizan con visión amplia y rigor esta importantísima cuestión. El desarrollo y crecimiento de las organizaciones dependen de la eficacia con la que se afrontan los procesos de cambio. Conocer las claves de la gestión del ...

Learning by design

building sustainable organizations

Learning is an essential process for attaining and maintaining sustainability at both the individual and business level. Establishing a learning organization requires a wholehearted and sustained endeavour. This text facilitates such an endeavour by providing both a coherent framework for analysis and practical models for ...

Performance-based management

what every manager should do to get results

Everyday first-line managers and supervisors struggle with deficiencies and inequities in their organization, their leadership, and their people. Performance-Based Management recognizes that deficiencies exist and focuses on those things that first-line managers and supervisors can do to be more effective. It helps managers not only ...

Flexibilidad y formación

una crítica sociológica al discurso de las competencias

Business modeling and data mining

This text provides practical guidance on how to identify and structure real-world business questions in terms that can be answered by quantitative models and data mining. It also addresses what problems data mining can usefully address and how. The author then describes how these findings ...

Oxford Handbook of Strategy

.Vol. 2: Corporate strategy

"Business Week's" guide to the best business schools

Here is the only business school guide that delivers the latest ratings of the schools by the people who know them best--nearly 17,000 recent graduates and corporate recruiters. The top guide to leading U.S. and international business schools! In-depth details on the top ...

Preparing a winning business plan

how to win the attention of investors & stakeholders

For a manager a business plan is one of the most important documents they will have to produce, whether just starting out in business, or already trading. This book aims to show how to produce a well thought out and carefully structured plan which could ...

La visión de conjunto del director de empresa

la estrategia y la toma de decisiones a través de casos reales

La capacidad esencial de los directores excelentes es la aptitud y la perspicacia para la práctica de la visión de conjunto. Y esto es tanto más cierto cuanto más elevado sea el nivel directivo que se considere. Incluso, en la actualidad, tan caracterizada por constantes ...

Mobbing. Vencer el acoso moral

Systems thinking

creative holism for managers

Too often, today#s managers are sold simple solutions to complex problems. But as many soon discover, simplicity is rarely effective in the face of complexity, change and diversity. Despite apparent promise, quick-fix panaceas fail because they are not holistic or creative enough. They focus ...

Auditoría de la formación

Se ha hablado mucho de la evaluación de la formación en la empresa y de su necesidad, pero aún no se ha propuesto ningún modelo que supere las limitaciones de las prácticas de evaluación existentes en nuestro entorno empresarial. La presente obra responde a este ...

Question of value

master the latest developments in value-based management, investment and regulation

There has been considerable growth in and maturing of ideas surrounding shareholder value, value-based management and financial reporting. Here, in a single source, experts from a variety of professional backgrounds come together to provide a set of practices for valuation and corporate analysis. Questions of ...

El cambio en las organizaciones

un modelo dinámico e integrador

Este libro es el resultado de la investigación realizada, a lo largo de cinco años (1995-1999), sobre el cambio en las organizaciones. El texto que se presenta está basado en la tesis doctoral del propio autor, defendida en octubre de 1999. A partir del original ...