Traten bien al personal

cómo las organizaciones y los individuos pueden impulsarse en una espiral virutosa de éxito

En este libro, el autor, muestra cómo tratar bien a la gente, de manera que produzca beneficios a largo plazo, tanto para las organizaciones como para la gente que trabaja en ellas. "Trate bien al personal" está lleno de ejemplos y de las mejores prácticas ...

Guía de superviviencia para trabajar con humanos

cómo tratar con gente difícil, quejicas, sabelotodos y traidores

Las relaciones que tenemos con nuestros compañeros de trabajo determinan no sólo lo agradable que es nuestra vida de 9 a 5, sino también nuestra capacidad para conseguir hacer nuestro trabajo, e incluso a la larga el éxito de nuestra carrera. Lleno a rebosar de ...

¡Que no te pese el trabajo!

cómo combatir el estrés y la ansiedad en el ámbito laboral: mobbing, estar quemado, tecnoestrés,...

¡Que no te pese el trabajo! es una obra imprescindible para saber qué el estrés laboral, cuáles son sus principales síndromes y, sobre todo y fundamentalmente, para que pueda descubrir si presenta alguno de ellos y cómo actuar para paliar los nocivos efectos que causan ...

Understanding and managing diversity

. IINDEX: I. INDIVIDUAL PERSPECTIVES ON DIVERSITY. 1. I AM 2. Multicultural Education and Equity Awareness Quiz (Are You Being Mislead? ). 3. What is Your Workforce IQ? Canadian Version. 4. Body Ritual Among the Nacerima. 5. Nacerima Extended. 6. Increasing Multicultural Understanding: Uncovering Stereotypes. 7. Choosing ...

Internal relationshsip management

linking human resources to marketing performance

Internal Relationship Management: Linking Human Resources to Marketing Performance shows how businesses can develop and maintain positive interactions between managers and employees. This book provides cutting-edge research on the management of internal customers (i.e., employees) that offers practical suggestions to improve internal service, employee ...

Good luck

create the conditions for success in life and business

Good Luck is a whimsical fable that teaches a valuable lesson: good luck doesn#t just come your way#it#s up to you to create the conditions to bring yourself good luck. Written by Alex Rovira and Fernando Trias de Bes#two leading marketing ...

The personal efficiency program

how to get organized to do more work in less time

How to be more organized and productive at work and have more fun doing it In the decade since the publication of first edition of this international bestseller, Kerry Gleeson's famed Personal Efficiency Program (PEP) has revolutionized the work lives of more than a ...

The dark side of operational bohavior

In one comprehensive collection, The Dark Side of Organizational Behavior provides a framework for understanding the most current thinking on the negative consequences of organizational behavior. Written by experts in the field, the contributors to The Dark Side of Organizational Behavior focus on the causes ...

Mind games

inspirational lessons from the workd's biggest sport stars

What makes a winner - in business or in sport? Why do some people consistently break sales targets, cross the line first or hammer the ball in the net with pinpoint accuracy? Natural talent and disciplined training are vital. But with two equally matched professionals, something ...

Productive workplaces revisited

dignity, meaning and community in the 21st century

In Productive Workplaces Revisited, Marvin Weisbord takes the next step in exploring effective strategies for improving workplace productivity through dignity, meaning, and community. Remarkably, in this new edition the author revisits the case studies from the first edition, Productive Workplaces, to show the long-term effects ...

Emotions at work

theory, research and applications for management

In this book, the authors provide up-to-date thinking and research on the broad range of emotional experience in working environments with particular attention to the causes of emotional change, the consequences of emotional experience for individuals and their organisations, and the implications for effective strategies ...

How to create your own luck

the 'you never know' approach to networking, taking chances, and opening yourself to opportunity

Networking guru Susan RoAne shows readers how to exploit chance to create a bigger network of contacts, friends, and acquaintances#the key to new life opportunities. In How to Create Your Own Luck, she reveals the eight traits of successful people who make their own ...

Tiranos, víctimas e indiferentes...

estrategias para lidiar con compañeros difíciles

Más allá de la comunicación interna

La intracomunicación: diez estrategias para la implantación de valores y la conquista del comportamiento espontáneo de los empleados

Manual para la prevención de riesgos laborales en las oficinas

Dirija el mejor equipo de trabajo

Motivate and reward

performance appraisal and incentive sistems for business success

El poder del pleno compromiso

administrar la energía y no el tiempo es la clave para alcanzar un buen rendimiento y para renovarnos personalmente

Educación virtual y e-learning

Cinco disfunciones de un equipo

un inteligente modelo para formar un equipo cohesionado y eficaz