When in Rome or Rio or Riyadh...

cultural Q&As for successful business behavior around the World

From the boardroom to the locker room to the living room#how winners become winners . . . and stay that way. Is success simply a matter of money and talent? Or is there another reason why some people and organizations always land on their feet, while others ...

Corporate communications

theory and practice

Corporate Communications provides the most comprehensive and up-to-date treatment of the subject including: the criticality of the function; strategies and activities involved; and how it can be managed and organized properly. The book incorporates current thinking and developments on these topics from both the academic ...

Squirrel Inc.

a fable of leadership through storytelling

Take a satirical scamper through organizational life in the midst of changing times, brought to you by master storyteller and former World Bank executive Steve Denning. With wisdom and a healthy dose of wit, Denning introduces a cast of furry characters who together learn the ...

Protocolo social y empresarial

manual de buenas costumbres

El 'Manual de protocolo social y empresarial' es una puesta al día del Protocolo y las buenas maneras en el ámbito familiar, social y empresarial. El encanto de la obras reside en la simplicidad de la presentación, que la convierte en una referencia rápida y ...

La comunicación institucional

análisis de sus problemas y soluciones

Este libro es fruto de la experiencia de su autora, en el que, a partir de una amplia base teórica, de aborda la razón de ser, funciones y problemas de los ganbinetes de comunicación, sobre todo en situaciones de crisis; aportando modelos de gestión informativa ...

Los secretos del éxito en la negociación

estrategias efectivas para mejorar las habilidades negociadoras

Este libro le enseña todo cuanto necesita saber para convertirse en un hábil negociador. Descubra cómo hacer que una conversación se convierta en un diálogo positivo, constructivo y estimulante. Aprenda a superar los obstáculos, a dominar la ira y el rechazo.

Técnicas de negociación

cómo negociar eficaz y exitosamente

Estamos en una sociedad democrática que exige que los conflictos sean solucionados a través del acuerdo y la negociación. Ahora bien, ser un buen negociador consiste en ser capaz de llegar a un acuerdo con nuestros oponentes y no a cualquier acuerdo, sino al mejor ...

The mind and heart of the negotiator

This text provides an integrated, big-picture view of what to do and what not to at the bargaining table, based on the latest research findings. Combining a strong applied flavour with straightforward and lively writing, it presents a unified, and comprehensive overview of the insights ...

Teoría y técnicas de negociación

Vivimos en un mundo caracterizado por la proliferación de conflictos.Estos surgen continuamente entre los Estados,en el ámbito de los negocios,entre las empresas y dentro de las mismas,en las familias,etc. En todos estos casos,la negociación es,sin duda,la mejor ...

Gestión de conflictos:taller de mediación

un enfoque socioafectivo

Este libro contiene una caja de herramientas sobre comunicación y gestión positiva del conflicto en forma de taller.Está dirigido tanto al lector autodidacta no iniciado como alprofesional que desee formar o dinamizar a grupos de usuarios,clientes,empleados o alumnos en ámbitos tan diversos ...

De entrada, diga no

las herramientas que los negociadores no quieren que usted conozca

Hace años que el "win-win" o el "todos ganan" representa el paradigma de la negociación empresarial, el acuerdo "justo" para todas las partes. No se lo crea. Hoy día no es más que el mantra seductor usado por los negociadores más duros a fin de ...

Negociar para CON-vencer

método, creatividad y persuasión en los negocios

La vida es negociación. Casi todas las actividades del ser humano en sociedad implican alguna forma de tratar los desacuerdos, las diferencias, alguna forma de resolver, para beneficio mutuo o colectivo, los intereses en conflicto. Este libro, basado en los más recientes desarrollos en materia ...

Negotiation

how to make deals and reach agreement in business

Negotiation outlines crucial techniques for reaching business agreements. It will help you to identify what you want from a situation, handle the negotiation process and achieve outcomes that bring benefit. This book covers: preparing to negotiate types of negotiation situation goals, outcomes and leverage co-operative ...

Corporate fraud

case studies in detection and prevention

Real-world help for companies combating fraud # from major management fraud to fraudulent financial reporting From the author#s more than thirty years of corporate auditing experience, Corporate Fraud features scores of useful case studies that illustrate the principles of numerous types of fraud and how ...

Management risk

the bottleneck is at the top of the bottle

The author outlines the reasons why management risk must be examined within the perspective of each company's business challenges. He suggests there is a synergy between shareholder value and business ethics. He also underlines the importance of honesty, the risks associated with short-sighted management ...

Convergence and persistence in corporate governance

Corporate governance is on the reform agenda all over the world. How will global economic integration affect the different systems of corporate ownership and governance? Is the Anglo-American model of shareholder capitalism destined to become the template for a converging global corporate governance standard or ...

The corporation

the pathological pursuit of profit and power

As incisive as Eric Schlosser's bestselling Fast Food Nation, as rigorous as Joseph E. Stiglitz's Globalization and Its Discontents, and as scathing as Michael Moore's Stupid White Men, Joel Bakan's new book is a brilliantly argued account of the corporation's ...

What matters most

how a small group of pioneers is teaching social responsibility to big business, and why big business is listening

Under what conditions can a business hope to deliver consistent financial results, inspire employees, protect the environment, and make the world a better place? The question gets to the heart of a set of fundamental questions: What is the purpose of a business? In what ...

The triple bottom line

does it all add up?: assessing the sustainability of business and CSR

In this text leading experts examine the implications of the idea of the "triple bottom line" - the business strategy that delivers simultaneous financial, social and environmental benefits - showing what it has already achieved by stimulating change and bringing business to appreciate the importance and benefits ...

The future of philantropy

economics,ethics,and management

"Social stability across the globe requires the mobilization of human and technological resources at levels far beyond the capacity and will of governments. As we all struggle with a new definition of social solidarity, smart philanthropy, emotionally energized philanthropy, and even entrepreneurial philanthropy is now ...