Resolver conflictos y alcanzar acuerdos

cómo plantear la negociación para generar beneficios

El conflicto es inevitable, tanto en negocios como en querellas. Pero cuando los clientes llaman al abogado para regatear quién recibe qué porción del pastel, las tácticas tradicionales de negociación agresiva pueden llevar a la ruina. Demasiado a menudo las exigencias aumentan, los casos no ...

El arte de lograr acuerdos

recursos en mediación

Negotiations without a loser.

How to argue and win every time

at home, at work, in Court, everywhere, every day

The Laws of Arguing According to Gerry Spence 1. Everyone is capable of making the winning argument. 2. Winning is getting what we want, which also means helping "others" get what they want. 3. Learn that words are a weapon, and can be used hostilely ...

Getting past no

negotiating with difficult people

We all want to get to yes, but what happens when the other person keeps saying no?How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?In Getting Past No , William Ury of Harvard Law School's Program ...