Retener y fidelizar clientes en una semana

cómo mantener la lealtad de los clientes

Resultados. Cómo evaluar el desempeño, el aprendizaje y la percepción en las organizaciones

Remuneración, retribución y motivación de vendedores

Esta obra pretende de forma sencilla, analizar de forma dialéctica y didáctica los aspectos más destacados, desde una óptica directiva, sobre la combinación de los principales tópicos respecto a la remuneración y la motivación, quizás el tema más antiguo de la empresa, pero no por ...

Las 99 claves del éxito

Mejore su empresa, su carrera y su vida

Aprenda a seleccionar personal eficazmente en una semana

The strategic planning workbook

Handbook of international mergers and acquisitions

preparation, implementation and integration

Description: Mergers and acquisitions continue to grow rapidly in transaction numbers and volume worldwide, bringing about radical changes to the corporate landscape. The enactment of mergers and acquisitions, particularly in cross border transactions, involves complex economic, legal, technical, and social procedures, closely interlinked and embracing ...

Destrezas laborales

Designing effective organizations

how to create structured networks

Winner of the Igor Ansoff Strategic Management Award 2002 'Goold and Campbell, leading thinkers on corporate-level strategy, have turned their attention to corporate-level organization design. They bring a rigor to this topic that will help managers wrestling with multiple reporting dimensions, decentralization and cross-unit co- ...

The change game

how today´s global trends are shapping tomorrow´s companies

Based on first-hand interviews with managers around the world, the book provides intelligent and thoughtful insights into the major global trends and issues influencing organizations today. The Change Game is a fascinating #big picture# account of change in business in the West # where it is ...

Collin Powell

Los secretos para ser un líder.

¡Siga esta ruta!

¿Qué tienen en común las mayores organizaciones del mundo? Saben que sus recursos más valiosos son los empleados y los clientes. Y las mejores compañías entienden lo siguiente por encima de todo: la gente primero es emocional; segundo, racional. Por esa causa, los empleados y ...

Searching for a corporate savior

the irrational quest for charismatic CEOs

Corporate CEOs are headline news. Stock prices rise and fall at word of their hiring and firing. Business media debate their merits and defects as if individual leaders determined the health of the economy. Yet we know surprisingly little about how CEOs are selected and ...

Tomar decisiones y resolver problemas

Cómo potenciar las competencias del equipo.

Tomar decisiones y resolver problemas son dos competencias que toda persona debería tener y desarrollar. Las personas incompetentes en estos temas, que no usan una metodología y sistema para el desempeño de sus funciones, no encajan en las organizaciones de éxito. El autor presenta en ...

Utopia and organization

Are ideas about utopia redundant? Is there any point in speculating about better alternatives to Western liberalism? This volume addresses these questions, evaluating the prospects for utopian thought and practice in a world organized by market managerialism. The contributors to this book all treat utopia ...

Managing a nonprofit

How to write winning grant proposals, work with a board, and build a fundraising program

Who says elephants can't dance?

inside IBM's historic turnaround

Who Says Elephants Can't Dance? tells the story of IBM's competitive and cultural transformation. In his own words, Gerstner offers a blow- by-blow account of his arrival at the company and his campaign to rebuild the leadership team and give the workforce a ...

Nuestro motor emocional LA MOTIVACIÓN

con motivación nuestra vida será más estimulante, exitosa y satisfactoria o no será

La presente obra desarrolla con amplitud todos los factores que intervienen y tienen influencia en nuestro estado de motivación, tanto en nuestra vida profesional como personal. Pero destacan las dos Teorías y las dos Metodologías de Espada. TRILOGÍA MOTIVACIONAL: tanto para conseguir automotivarnos, como aprender ...

Pitch yourself

stand Out from the CV Crowd with a Personal Elevator Pitch

Managing project risk and uncertainty

a constructively simple approach to decision making

This title confidently puts forward a practical, new approach to decision making in an uncertain business world. Many variables are accounted for and the authors are innovative in integrating previous types of decision-making approaches with a more fluid, and therefore realistic model that can be ...