The economics of knowledge

A practical, step-by-step reference guide for improving your customer service through the nine rules of great service. Customer service is about much more than just serving customers. But what exactly is good customer service, and how do you go about delivering it? Designed to help ...

Economics for business

Economics for business

competition, macro-stability and globalisation

Economía de la empresa agroalimentaria

Business economics and managerial decision making

Written primarily for students taking courses in managerial economics in Britain and Europe, The Business Economics and Managerial Decision Making analyses the growth and development of privately owned firms and also the decisions made by firms operating in both private and public sector enterprises. Coverage ...

Estudios de economía y empresa, Nº 1/2004

Contenido: -Presentación (J.M.Martín Bueno) -Sensibilidad hacia la evidencia y el efecto inmediatez en la formación del juicio profesional de auditores y analistas bancarios: el modelo de reevisión de creencias (A.Guiral Contreras) -El argumento histórico de la duplicidad legislativa civil y mercantil en ...

Beyond the boundaries of the firm

integrating theories of the firm and theories of markets

This volume examines the concepts of markets and firms in contemporary economic theory and challenges the notion that markets and firms are neatly separable, polar approaches to economic oranising. The papers in the volume explore a number of ways in which firms may be seenas ...

Knowledge spillovers and knowledge management

This book reveals the key importance, in terms of international competitiveness, of firms# capability to adapt to, and develop, new technologies. At the same time, the authors argue that the sheer complexity of emerging technologies is such that the knowledge involved in their creation is ...

Enfoques económicos para el análisis de las organizaciones

Este libro presenta una introducción a los enfoques económicos para el análisis de las organizaciones más importantes en la actualidad. Los autores hacen un importante esfuerzo para sintetizar, sistematizar y dar coherencia a las distintas teorías y enfoques dentro de la economía de las organizaciones ...

La complejidad y la economía de la empresa

¿Qué tienen en común un hormiguero, la ciudad de Madrid, el WorldWideWeb, el sistema inmunológico, un bosque tropical, la economía, la Bolsa, y las empresas? La respuesta es que todos estos elementos son sistemas complejos dinámicos. La siguiente pregunta sería si existen unas normas o ...

Análisis y diseño de sistemas organizativos

The economics of retailing and distribution

This book provides a uniform and coherent approach to the analysis of distribution systems in general and retail systems in particular. It develops the fundamentals of retail demand and supply, and demonstrates how the provision of distribution services is a principal determinant of economic outcomes ...

Technological learning

a strategic imperative fro firms in the developing world

The network economy

strategy, structure and management

With an ever increasing number of relationships between different companies, overseeing a portfolio of strategic alliances has become one of the most challenging tasks for managers. Indeed, the network, rather than the individual firm, has become the most relevant and effective form of organization in ...

Introducción a la economía de la información

Cuando un individuo, o una organización, dispone de más o mejor información que sus interlocutores intentarán aprovechar su ventaja informativa para obtener beneficios. La Economía de la Información estudia las consecuencias de la existencia de asimetría de información entre diversos agentes económicos. Esta teoría ha ...

Formación y cultura empresarial en la empresa española

Handbook of enterpreneurial dynamics

the process of business creation

Entrepreneurial activity provides profound positive benefits across an important set of measures of social and economic well-being, much of it concentrated in new economic sectors such as information technology. Yet, even though entrepreneurship has been shown to provide many benefits, it is surprising that there ...

Microfinance

evolution, achievement and challenges

This compilation comprises 14 articles on the major developments in microfinance in recent years. Some show how certain aspects of the field have changed quite dramatically, others cover issues which have continued throughout the period to preoccupy practitioners and policy makers, and others raise critical ...

The market

equilibrium, stability, mythology

The entrepreneur

an economic theory

This thoroughly revised and updated edition of Mark Casson's "The Entrepreneur" presents a novel synthesis of the ideas of Joseph Schumpeter, Frank Knight and Friedrich Hayek, according to which the defining characteristic of the entrepreneur is the exercise of judgement in business decisions. The ...