CVs for high flyers

The ultimate CV for managers and professionals

win senior managerial positions with an outstanding resumé

The training needs analysis pocketbook

The training evaluation pocketbook

E-actividades

el factor clave para una formación en línea activa

Formación y cultura empresarial en la empresa española

Una queja es un regalo

cómo utilizar la opinión de los clientes para la mejora continua

Si quiere que sus clientes sean fieles, tiene que considerar que sus propias queja son regalos que le permitirán mejorar día a día. Este libro le ayudará a convertir las quejas en un instrumento estratégico para aumentar la satisfacción de sus clientes. Para ello se ...

Harvard business essentials: manager's toolkit

the 13 skills managers need to succeed

Packed with suggestions for improving your skill set, this guide covers topics such as hiring and retaining people, managing through crisis, delegating, giving and receiving feedback, and mentoring. It is designed both for new managers interested in expanding their skills and experienced executives looking for ...

How to turn an interview into a job

completely revised and updated edition of the bestselling, classic how-to on mastering the art of the interview Getting and winning the interview is the key to being hired. Everything else -- research, resumes, e-mails, phone calls -- is all backup for that crucial meeting. In How to ...

Instructional engineering in networked environments

ÍNDICE:List of Figures and Tables. Foreword (M. David Merrill). Acknowledgments. Introduction. Chapter 1: The E-Learning Challenge. The Knowledge Society. Knowledge Management. Pedagogy and Technology. Network-Based Learning Models. Processes and Development Tools. Platforms and Portals. Summary. Chapter 2: Virtual Learning Centers. The Concept of a ...

Creating a reusable learning objects strategy

leveraging information and learning in a knowledge economy

Step-by-step, Creating a Reusable Learning Objects Strategy shows how to create and implement a reusable learning objects (RLO) strategy that is flexible enough to accommodate your individual needs or use across a global organization. Creating a Reusable Learning Objects Strategy outlines the benefits and challenges ...

How to design and deliver training for the new emerging generations

This much-needed resource helps trainers cut through the jungles of their own generational learning habits and clear a path to the emerging generations of learners. How to Design and Deliver Training for the New and Emerging Generation gives #old-school# trainers the tools they need to ...

Creativity in virtual teams

key components for success

Creativity in Virtual Teams offers a well-researched and practical resource that outlines a new model for attaining high levels of creativity in virtual working arrangements to anyone who designs, manages, or participates in virtual teams. Written by Jill E. Nemiro#an expert in building organizations ...

Making sense of online learning

a guide for beginners and the truly skeptical

If you need quick, targeted baseline knowledge about using technology for teaching and learning, Making Sense of Online Learning is for you. This practical, no-nonsense primer will help you understand how online learning technologies work and how they fit into your organization. You#ll gain ...

Succeeding at interviews

give great answers and ask the right questions

This title provides open-ended questions for a variety of work opportunities, looking at interviews from a candidate's point of view. It anticipates various forms of interview from traditional one-to-one to psychometric testing. Table of Contents Preparing for interview criteria-based interviewing and psychometric testing establishing ...

e-Recruiting

nuevos canales de atracción del talento

El e-recruiting se ha convertido en la muestra más destacada del impacto de las nuevas tecnologías en la gestión de los recursos humanos. Tras un inicio marcado por la burbuja tecnológica, el e-recruiting es ya una realidad consolidada que aporta valor a un gran número ...

Cómo te vendes te contratan

técnicas infalibles para encontrar (o cambiar de) empleo

Este es un libro imprescindible para todos aquellos que formamos parte del empleo formal. Contiene técnicas infalibles para encontrar y cambiar de empleo sin importar sexo, edad o experiencia. Si se busca empleo de una manera organizada y estructurada, se incrementa de manera importante la ...

Working in the music industry

how to find an exciting and varied career in the world of music

Exploring all career areas - record companies, music publishing, sound engineering and more, this book contains case studies and top tips on finding and getting jobs in the music industry. It is crammed with honest, realistic, practical and helpful advice. CONTENTS: Is the music industry right ...

Careers and jobs in travel and tourism

Travel and tourism is one of the fastest growing sectors in the United Kingdom. Budget airlines, the Internet and the growth of specialist holidays have all helped create new opportunities for anyone wanting to work in the travel and tourism industry. Whether it's to ...

Cómo encontar trabajo

Cómo encontar trabajo

El objetivo de este manual es cómo realizar la búsqueda de trabajo en cualquier momento de la vida laboral. En él se exponen métodos de actuación, se recomiendan técnicas y se fomentan actitudes necesarias para conseguir empleo. Se facilitan fuentes de información útiles, escritas o ...