Beyond control

managing strategic alignment through corporate dialogue

Technology has made it possible to apply a new management philosophy. Leaders can let go and still be in control. They can involve key people without losing momentum. Companies can consistently measure organizational capability over time, and accurately benchmark 'soft' management areas, and a virtual ...

The high performance organization

creating dynamic stability and sustainable success

Increased global competition, aided and abetted by technology, has meant that organizations in every sector are having to compete on the basis of speed, cost, quality, innovation, flexibility and customer- responsiveness. If organizations wish to be able to compete successfully in the global marketplace, they ...

Designing the customer-centric organization

a guide to strategy, structure, and process

Designing the Customer-Centric Organization offers todayâ #s business leaders a comprehensive customer-centric organizational model that clearly shows how to put in place an infrastructure that is organized around the demands of the customer. Written by Jay Galbraith (the foremost expert in the field of organizational ...

(E)Evolution

organizations and the dynamics of the environment

(R)Evolution studies the adaptation of industrial organisations to the dynamics of the environment by drawing an analogy with evolutionary biology, by extensively studying literature in management science, and by case studies. These investigations have lead to the insight that companies might evolve slower than ...

Estrategia de innovación

El objetivo de este libro es proporcionar a los estudiantes y directivos los conceptos y herramientas relacionados con la tecnología y la innovación. El resultado es un manual simultáneamente teórico y práctico. Es teórico porque agrupa de forma coherente las ideas y propuestas de los ...

Leadership and the art of change

a practical guide to organizational transformation

Most books on leadership and organizational change focus on descriptive theory and research, simplistic and questionable gimmicks, or on biographical sketches of successful leaders whose character students are encouraged to emulate. Business students find the first kind of book boring. Faculty find the second kind ...

Empresas valiosas

del capital intelectual a la generación de valor

ÍNDICE: Introducción.- 1. Capital intelectual.- 2. Capital intelectual- Estrategia.- 3. Caso Unión Fenosa.- 4. Conclusiones.- 5. Bibliografía.

IT governance

how top performers manage IT decision rights for superior results

Firms with superior IT governance have more than 25% higher profits than firms with poor governance given the same strategic objectives. These top performers have custom designed IT governance for their strategies. Just as corporate governance aims to ensure quality decisions about all corporate assets ...

¿Quién dice que los elefantes no pueden bailar?

Nuevas organizaciones en tiempos de caos

Architectures of knowledge

firms, capabilities, and communities

Architectures of Knowledge seeks to demonstrate that a recognition of the importance of the role of knowledge in ecnomics may lead to a new conception of the firm and public policy. To construct an alternative theorisation of knowledge formation and knowledge governance in firms, the ...

The modern firm

organizational design performance and growth

The Modern Firm develops powerful conceptual frameworks for analyzing the interrelations between organizational design features, competitive strategy and the business environment. Written in a non-technical language, the book is nevertheless based on rigorous modeling and draws on numerous examples from the eighteenth century fur trading ...

Managing change/changing managers

The topic of change management presents students with many challenges. One of the most difficult is making sense of the plethora of guru and hero-manager literature. Managing Change/Changing Managers is an innovative textbook that encourages readers to rigorously question popular management theory, presenting a ...

How Canon got its flash back

the innovative turnaround tactics of Fujio Mitarai

Fujio Mitarai is one of the ablest, most clear-sighted corporate chieftains in the global economy today. Whether cutting unprofitable businesses, pursuing precedent-breaking partnerships or pushing path- breaking manufacturing innovations, Mitarai has immensely improved Canon's financial condition. This must-read book details how Mitarai achieved great ...

Business solutions on demand

transform the business to deliver real customer value

Based partly on IBM#s own transformation, and partly on the transformations that IBM has helped its clients to achieve, this ground- breaking book shows how companies can increase sales and improve margins by introducing a range of solutions INDICE 1.Business strategy and transformation ...

The economics of knowledge

A practical, step-by-step reference guide for improving your customer service through the nine rules of great service. Customer service is about much more than just serving customers. But what exactly is good customer service, and how do you go about delivering it? Designed to help ...

Building a knowledge driven organization

This is the first book to focus on the people side of knowledge management what it takes to get employees to contribute to a knowledge system. Robert Buckman explains how to orchestrate this culture change, drawing from the lessons learned by Buckman Laboratories the leader ...

Tales for change

using storytelling to develop people and organizations

The link between storytelling and the concept of change and transition is as old as some of the stories themselves. The frog turns into the handsome prince, the ugly duckling into a swan and Cinders into a princess. However, storytelling is not just the province ...

Making sense of change management

a complete guide to the Models, Tools and Techniques of Organizational

Written for academics and professionals alike, this book is an attempt to make change easier. It is aimed at anyone who wants to understand why change happens, how it happens and what needs to be done to make change a welcome, rather than a dreaded ...

Organization development and transformation

managing effective change

Organization Development and Transformation is a paperback collection of 46 readings that focuses on how people function with and within organizations, and how to make the working relationship function best. This edition includes coverage of classic OD articles, coverage of topics such as self-directed teams ...